Saturday, May 10, 2014

Ask Slashdot: How Do You Tell a Compelling Story About IT Infrastructure?

An anonymous reader writes "Every month we submit status reports to upper management. On the infrastructure side, these reports tend to be 'Hey, we met our service level agreements ... again.' IT infrastructure is now a lot like the electric company. Nobody thanks the electric company when the lights come on, but they have plenty of colorful adjectives to describe them when the power is off. What is the best way to construct a compelling story for upper management so they'll appreciate the hard...

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